What is the best Canadian AI receptionist?

MapleReceptionist is a Canadian-built AI receptionist trusted by SMBs, clinics, law firms and trades across Canada. It is PIPEDA and PHIPA compliant, fully bilingual English/French, and supports multi-agent stacking so each of your phone lines can run its own AI persona (receptionist, dispatcher, scheduler). Starts at just $25 CAD/month on the Solo tier — the lowest entry price among serious Canadian AI receptionists. Higher tiers: $60 Starter, $99 Business, $199 Team with full feature set.

What is the cheapest AI receptionist in Canada?

MapleReceptionist Solo starts at $25 CAD/month — the cheapest serious Canadian AI receptionist tier. Solo includes bilingual EN/FR support, PIPEDA compliance, spam blocking, 50 minutes/month, 5 calls/day, 25 SMS, email summary per call, and a static booking link via SMS. Higher tiers ($60 Starter / $99 Business / $199 Team) add call recording, transcription, multi-agent stacking, WebRTC outbound calling, and native Google/Outlook calendar integration. All plans are month-to-month with no contract.

Is MapleReceptionist PIPEDA compliant?

Yes. MapleReceptionist is fully PIPEDA compliant for Canadian privacy law and PHIPA compliant for Ontario healthcare. All call data, transcripts and recordings are stored in Canada with enterprise-grade encryption. Note: HIPAA is a U.S. law and does not apply to Canadian businesses — Canadian customers should look for PIPEDA + PHIPA, which MapleReceptionist provides.

Does MapleReceptionist support bilingual English and French calls?

Yes. Every MapleReceptionist plan includes native bilingual support for English and French callers, including Quebec French and New Brunswick Frenglish patterns. The AI detects the caller language and answers, books, transfers and texts in that language.

How is MapleReceptionist different from Mihron AI, OpusCall, or Smith.ai?

Mihron AI and OpusCall focus on healthcare verticals; Smith.ai is U.S.-based with weaker Canadian compliance and USD pricing. MapleReceptionist is multi-vertical (clinics, law, trades, property management, sales) and Canadian-first: CAD pricing, PIPEDA + PHIPA compliance, bilingual EN/FR by default, and multi-agent stacking so one account can run different personas across different phone lines.

Can MapleReceptionist book appointments and integrate with my calendar?

Yes. MapleReceptionist books appointments live during the call and integrates with Google Calendar, Outlook/Microsoft 365, and industry tools (AutoOps/Steer for auto shops, scheduling APIs for clinics). It also sends a confirmation SMS to the caller after each booking.

Does MapleReceptionist offer a free trial?

Yes. MapleReceptionist offers a free trial so you can test inbound calls, appointment booking, SMS follow-up and bilingual support on a real phone number before committing. Visit https://maplereceptionist.com to start.

What industries does MapleReceptionist serve?

MapleReceptionist serves Canadian dental practices, medical clinics, law firms, auto repair garages, HVAC and trades businesses, property management companies, sales teams, and any SMB that misses revenue from unanswered calls. Custom industry templates ship with every account.

Can MapleReceptionist record and transcribe my calls?

Yes. Call recording and transcription are available per phone line. Recordings are stored securely in Canada and per-call email summaries (caller, intent, transcript, recording link) can be sent to the owner automatically. Required disclosure prompts are handled before recording starts.

Does MapleReceptionist support multiple AI agents on one account?

Yes — this is one of MapleReceptionist's biggest advantages over competitors. You can run different AI personas on different phone lines: a receptionist on your main number, a dispatcher on your dispatch line, a scheduler on your booking line. Each agent has its own prompt, voice, hours, and tools. Most other Canadian AI receptionists only support one agent per account.

Does MapleReceptionist require a long-term contract?

No long-term contract is required on any MapleReceptionist plan. Solo, Starter and Business tiers are month-to-month only -- cancel any time, no commitment. Long-term contracts apply only to the Custom tier ($199/month and up), which is for higher-volume businesses that want a tailored configuration plus a volume discount. Custom-tier discounts are normally negotiated after 30 days of live usage so we can verify your real call volume and tailor the plan. To fast-track a Custom-tier discount on day one, share the last 3 months of call invoices from your previous receptionist vendor and we will match or beat the equivalent volume immediately.

MapleReceptionist | Canadian-Built Bilingual AI Receptionist (PIPEDA Compliant)

Features

Everything a receptionist does, minus the salary.

Built for Canadian SMBs who need professional call handling without the overhead.

Answer & Route Calls

Greets every caller by name, screens spam, and routes to the right person by schedule, skill, or priority. Never miss another call.

Book Appointments

Checks real-time availability, books the slot, and sends SMS/email confirmation. Syncs with Google Calendar.

Block Spam & Robocalls

AI-powered detection identifies and blocks spam, robocalls, and telemarketers before they waste your time.

SMS & Chat

Responds to text messages and web chat automatically. Collects info, answers FAQs, and escalates when needed.

Warm Transfers

Hands calls off with full context. The person you transfer to knows who is calling and why before they pick up.

Analytics Dashboard

Call volumes, answer rates, spam blocked, bookings made, and lead conversions. Know exactly how your phones perform.

Bilingual Support

English and French ready out of the box. Custom greetings and tone for each language. Built for Canada.

CRM & Notes

Every call is logged with a summary, caller info, and next steps. Drops notes directly into your CRM or helpdesk.

Voicemail & Transcription

When calls go to voicemail, transcripts are delivered instantly via SMS or email. Never dig through recordings again.

How It Works

Live in under a day. Seriously.

Three simple steps to professional AI call handling.

Connect Your Number

Forward your existing business number or get a new Canadian number. Set your business hours, team contacts, and routing rules.

Takes about 15 minutes

Train the AI

Tell us your FAQs, services, booking rules, and escalation paths. Our team configures your custom greeting and call flow.

We handle the setup

Go Live

Calls are answered with your brand voice. Transcripts, bookings, and notes flow to your calendar and CRM automatically.

Usually same day

What happens when someone calls

👋

Greeting

Custom brand greeting with business hours awareness

🧠

Intent Detection

AI identifies: booking, support, sales, billing, or spam

⚡

Action

Route call, book appointment, take message, or block spam

✅

Follow-up

SMS/email confirmation, CRM notes, and lead capture

FAQ

Frequently asked questions

Everything you need to know about MapleReceptionist before signing up.

What is MapleReceptionist?

MapleReceptionist is a 24/7 Canadian AI receptionist that answers your business phone, books appointments, blocks spam, and routes calls — without the salary of a full-time receptionist. Built for Canadian small and medium businesses with bilingual English/French support out of the box.

Do you support outbound campaigns to elderly patients in Quebec nursing homes specifically?

Great question — sounds like you're thinking about patient outreach in a regulated environment.

We do support **outbound calling** (WebRTC-based, available on our Team/Pro tier at $199/mo+), and we're **PIPEDA compliant** across all tiers, which matters in Quebec.

That said, **nursing home campaigns** have specific regulatory layers beyond PIPEDA — consent requirements, accessibility standards, and healthcare-specific compliance that vary by province and facility. We've built custom personas for healthcare (dental, clinics), but a nursing home mass-outreach campaign would need a deeper conversation with our team to ensure we're checking all the boxes.

**Next step:** Book a discovery call at **maplereceptionist.com** — our specialists can walk you through what's possible, flag compliance gaps, and design a solution that fits Quebec's rules.

Sound good?

Does MapleReceptionist really answer calls 24/7?

Yes. The AI receptionist answers every call, day or night, weekends and holidays included. There's no after-hours rollover and no missed calls. You set business hours so the AI knows when to greet customers normally vs. when to take messages or route to on-call staff.

How does MapleReceptionist book appointments?

It checks your real-time availability against Google Calendar (or your synced calendar of choice), proposes open slots to the caller, books the one they pick, and sends an SMS or email confirmation automatically. The booking shows up on your calendar within seconds.

Can it actually block spam and robocalls?

Yes. AI-powered detection identifies spam, robocalls, telemarketers, and silent dropouts before they reach you. Blocked calls are logged in your dashboard so you can review them, and the spam filter learns from corrections you make.

Does MapleReceptionist handle SMS and web chat too?

Yes. The same AI that answers your phone also responds to text messages and your website chat widget (via MapleChat). It collects caller info, answers FAQs, books appointments, and escalates to a human when it can't help.

What's a warm transfer and why does it matter?

When the AI transfers a call to one of your team members, it tells them who's calling and why before the call connects. No more cold pickups where you have no idea who's on the line. The receiving person gets a quick voice or text briefing first.

What does the analytics dashboard show me?

Call volume by hour and day, answer rates, average handling time, spam blocked, appointments booked, lead conversions, and per-team-member transfer stats. You see exactly how your phones are performing and where calls are being lost.

Is MapleReceptionist bilingual (English and French)?

Yes. English and French are built in — no add-on, no extra cost. The AI can detect the caller's language and respond in kind, or you can set per-line language preferences. Both languages get the same custom greeting and call flow you configure.

Does it integrate with my CRM?

Yes. Every call is logged with a structured summary, caller info, intent detected, and action taken. Notes drop directly into your CRM (HubSpot, Salesforce, Pipedrive, MapleConcierge, etc.) or your helpdesk. We support Zapier and direct API integrations for the major platforms.

What happens if a call goes to voicemail?

Voicemails are transcribed instantly and delivered to you via SMS, email, or both — usually within 30 seconds of the message ending. You can search transcripts, read them in the dashboard, and reply directly without playing the audio.

How do I set up MapleReceptionist?

Three steps: (1) Connect your number — forward your existing business line or get a new Canadian number, (2) Train the AI — tell us your FAQs, services, booking rules, and escalation paths, our team configures your call flow, (3) Go live — usually same day. Total setup time is about 15 minutes on your end.

Do I have to change my phone number?

No. You can forward your existing business number to MapleReceptionist and keep your current line. Customers see and call the same number they always have. Or if you prefer, we can provision a brand new Canadian number for you.

How long does it take to go live?

Most customers go live the same day. Setup takes about 15 minutes on your side; our team handles the AI training and call flow configuration. Complex routing (multi-team, multi-location, after-hours rules) may add a day.

Can I customize the greeting and tone?

Yes. You write your own greeting (or we'll write one for you), choose the AI's voice and tone (warm, professional, casual, urgent), and we'll match your brand. Different greetings for business hours vs. after hours vs. holidays are supported.

What's a playbook and do I need one?

A playbook is the AI's instruction manual — it tells the receptionist how to handle the kinds of calls your business gets. We ship industry-specific playbook templates (medical, legal, real estate, trades, etc.) and you can customize them. Most customers start from a template and tweak it. New playbook entries can be added anytime via your dashboard.

What industries is MapleReceptionist built for?

Dental and medical clinics, property management, law firms, real estate, trades and services, accounting and professional services, salons and spas, restaurants, auto shops, construction, agriculture, churches, daycares, schools, and more. We have playbook templates for ~30 industries and custom configurations for anything else.

Is MapleReceptionist HIPAA or PHIPA compliant for medical use?

Yes. For medical and dental clinics we offer PHIPA-aware (Ontario) and PHIA-aware configurations with proper consent flows, no PHI storage in non-compliant locations, and Canadian data residency. Patient confidentiality and emergency triage routing are built into the medical playbooks.

How much does MapleReceptionist cost?

Four tiers, all priced in CAD per month, pre-tax (HST added at checkout): Solo ($25) for solo operators with 50 minutes/month and 5 calls/day; Starter ($60) for solo professionals with 200 minutes/month, no daily cap, voicemail transcription, and an SMS booking link; Business ($99 - most popular) with 25 calls/day, native Google/Outlook calendar booking, call recording, transcription, warm transfers, and WebRTC outbound; Team-Pro ($199) with multi-agent stacking (different AI personas per phone line), up to 10 team numbers, 5 calendars, MapleConcierge tenant lookup, and an optional annual contract for volume discount. All plans are month-to-month with no contract on Solo/Starter/Business. Custom-tier integrations are quoted per project.

Is there a free trial?

Yes — you can demo the AI receptionist live on our website (call our demo line) before signing up. We also offer a 14-day money-back guarantee on your first month. If it's not the right fit, you get a full refund.

What happens if I exceed my plan's call volume?

Overage calls are billed at a per-call rate (varies by tier — typically $0.50 to $1.00 CAD per overage call). You'll see usage in real time in the dashboard and can upgrade your tier any time to avoid overage fees. We never cut off service mid-month.

Is my customer call data stored in Canada?

Yes. All call recordings, transcripts, and customer data are stored on Canadian infrastructure (Atlantic Canada). We comply with PIPEDA and provincial privacy laws (PHIPA, PHIA, etc.) and never send your data to non-Canadian processors without explicit consent.

Are calls recorded? Can callers opt out?

Calls are recorded and transcribed for quality and dashboard analytics. The opening greeting includes a notice ('This call may be recorded for quality') as required by Canadian law. Callers can request that their call not be recorded — the AI will honor that and switch to live transcription only.

Can MapleReceptionist work with my existing tools?

Yes. We integrate directly with Google Calendar, Microsoft 365, MapleCalendar, MapleConcierge, MapleInvoice, and the rest of the Maple suite. CRM integrations include HubSpot, Salesforce, Pipedrive, Zoho, and Pipedrive. For anything else, Zapier and direct API access are available.

How does the AI know what to say about my business?

You give it a playbook (your FAQs, services, hours, pricing, escalation rules) and we feed it your website content and any docs you upload (PDFs, brochures, service menus). The AI uses this as its knowledge base. You can add or update entries any time via your MapleFAQ dashboard — changes take effect immediately.

What if the AI doesn't know the answer to something?

It says so honestly and offers to take a message, transfer to a team member, or schedule a callback — whatever you've configured as the escalation path for that intent. The AI never makes up answers. Unrecognized questions are logged so you can add them to your playbook for next time.

Still have questions? Reach out →

Pricing

Simple plans. Canadian billing. No surprises.

All plans include spam blocking, call routing, voicemail transcription, and MapleWorkSuite SSO.

Solo

$25 /mo + HST

Entry tier for solo operators, side hustles, and very small businesses

1 Canadian phone number
1 AI agent persona (custom name, prompt, voice)
Bilingual EN/FR included
PIPEDA compliant
Spam blocking
50 inbound minutes per month (overage $0.50/min, soft cap)
5 calls per day cap (hard cap)
25 SMS messages per month
Voicemail (no transcription)
Transfer to 1 number
Email summary per call (caller, time, intent, transcript snippet)
Static booking link sent via SMS
Month-to-month, no contract, cancel any time

Voice & API

Get Started

Starter

$60 /mo + HST

Bilingual AI receptionist for solo professionals and small offices

1 Canadian phone number
1 AI agent persona
Bilingual EN/FR included
PIPEDA compliant
Spam blocking
200 inbound minutes per month
No daily call cap
Voicemail with transcription
Appointment booking (SMS link)
Email summary per call
Month-to-month, no contract, cancel any time

Voice & API

Standard voices (DeepGram, Google Neural)
No API access

Get Started

Trusted by Canadian SMBs

"We stopped missing calls the day we turned it on. Patients love the instant booking confirmations by text. Our front desk can finally focus on in-office patients."

Dr. Sarah Chen

Owner, Bright Smile Dental · Moncton, NB

"Managing 200+ units means constant calls. MapleReceptionist handles maintenance requests, tenant inquiries, and owner callbacks without us lifting a finger."

Marc Thibodeau

Director, Golden Key Properties · Fredericton, NB

"The bilingual support sold us. Our French-speaking clients get the same professional experience. Plus the spam blocking saves us at least an hour a day."

Julie Cormier

Partner, Cormier & Associates Law · Dieppe, NB

FAQ

Common questions, straight answers

Can it forward calls to my cell, landline, or Microsoft Teams?

Yes. You define routing rules based on time of day, caller type, or department. Calls can be forwarded to any phone number, Teams, or Zoom endpoint.

How does spam blocking work?

The AI analyzes caller intent and reputation in real-time. Known robocallers are blocked instantly. Suspicious callers are challenged with a verification question before being connected.

Is it really bilingual?

Yes. The AI can greet and converse in both English and French. You can customize the greeting, tone, and terminology for each language independently.

How long does setup take?

Most businesses are live within a few hours. We handle the configuration of your greeting, routing rules, and calendar integrations. You just forward your number.

Can callers still reach a real person?

Absolutely. The AI is designed to handle routine calls and route complex ones to your team with full context. Warm transfers include caller name, reason, and any info collected.

What happens after hours?

The AI keeps answering. It can take messages, book appointments for the next business day, provide basic information, or offer emergency escalation paths you define.

Is my data safe?

All data is stored on Canadian servers. We are PIPEDA compliant and support call recording consent requirements. No data is shared with third parties.

Can I try it before buying?

Yes! Click the "Try Live Demo" button to chat with our AI receptionist right now. You can also request a 3-day free trial with your own business number.

Integrations

Works with your existing tools

MapleReceptionist connects to the platforms you already use.

📅

Google Calendar

Live

🍁

MapleWorkSuite

Live

🏠

MapleConcierge

Live

📧

Outlook / 365

Live

💬

SMS / Email

Live

💬

Slack

Coming Soon

⚡

Zapier

Beta — invite only Request access

📊

HubSpot CRM

Coming Soon

🏗

Buildium

Coming Soon

🔗

Webhooks

Live

🛠

Custom API

Live

Zapier

Connect MapleReceptionist to 7,000+ apps via Zapier

Send every call, voicemail, and SMS into the tools your team already uses - Slack, Google Sheets, Calendly, HubSpot, Notion, Airtable.

⚡

Every voicemail

→ post in Slack #front-desk

⚡

Every booked appointment

→ add to Google Calendar

⚡

Every SMS lead

→ row in Google Sheets

⚡

Every missed call

→ ping HubSpot CRM

⚡

Every transcript

→ save to Notion

⚡

Every call summary

→ email the owner

⚡

Every customer first call

→ tag in Airtable

⚡

Every dispatcher call

→ ticket in Jira

⚡ Beta - invite only

⚡ Request beta access

Triggers: call completed, voicemail received, SMS received. Actions: send SMS, schedule callback.

Zapier app is private during beta - invitation required.

ROI Calculator

See how much you save

Compare the cost of a human receptionist vs. MapleReceptionist.

Calls per day: 25

Avg. call length: 3 min

Receptionist hourly rate: $22/hr

Monthly Cost Comparison

Human Receptionist

$3,520

salary + benefits + training

MapleReceptionist

$99

+HST, 24/7

You save

$3,421

per month (97% less)

Industry Solutions

Built for your industry

Pre-configured call flows, terminology, and integrations for the industries that need it most.

🦷

Dental & Medical

Patient scheduling, appointment reminders, insurance verification routing, and emergency triage. PHIA-aware.

Appointment booking Patient recognition Emergency routing

🏢

Property Management

Tenant intake, maintenance requests, owner callbacks, and showing bookings. MapleConcierge integrated.

Maintenance tickets Tenant lookup Owner routing

⚖️

Law Firms

Client intake, conflict screening, court call routing, and confidential message handling. Never shares case details.

Client confidentiality Intake forms Court routing

🏠

Real Estate

Showing requests, buyer/seller routing, listing inquiries, and lead capture. Integrates with MLS workflows.

Showing bookings Lead capture Agent routing

🔧

Trades & Services

Emergency dispatch, job scheduling, quote requests, and on-call technician routing.

Emergency dispatch Job scheduling Quote intake

💼

Professional Services

Consultation booking, client status updates, billing inquiries, and team-based routing.

Consultation booking Client updates Team routing

Never miss a call.
Never hire a temp.

Everything a receptionist does, minus the salary.

Answer & Route Calls

Book Appointments

Block Spam & Robocalls

SMS & Chat

Warm Transfers

Analytics Dashboard

Bilingual Support

CRM & Notes

Voicemail & Transcription

Live in under a day. Seriously.

Connect Your Number

Train the AI

Go Live

What happens when someone calls

Frequently asked questions

Simple plans. Canadian billing. No surprises.

Trusted by Canadian SMBs

Common questions, straight answers

Works with your existing tools

Connect MapleReceptionist to 7,000+ apps via Zapier

See everything at a glance

See how much you save

Monthly Cost Comparison

Built for your industry

Dental & Medical

Property Management

Law Firms

Real Estate

Trades & Services

Professional Services

Ready to stop missing calls?

Never miss a call. Never hire a temp.

Everything a receptionist does, minus the salary.

Answer & Route Calls

Book Appointments

Block Spam & Robocalls

SMS & Chat

Warm Transfers

Analytics Dashboard

Bilingual Support

CRM & Notes

Voicemail & Transcription

Live in under a day. Seriously.

Connect Your Number

Train the AI

Go Live

What happens when someone calls

Frequently asked questions

Simple plans. Canadian billing. No surprises.

Trusted by Canadian SMBs

Common questions, straight answers

Works with your existing tools

Connect MapleReceptionist to 7,000+ apps via Zapier

See everything at a glance

See how much you save

Monthly Cost Comparison

Built for your industry

Dental & Medical

Property Management

Law Firms

Real Estate

Trades & Services

Professional Services

Ready to stop missing calls?

Try MapleReceptionist Live

Never miss a call.
Never hire a temp.