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Canadian AI receptionist comparison — updated May 26, 2026

MapleReceptionist vs Mihron AI — Which Canadian AI Receptionist Should You Choose?

Both are Canadian AI receptionists. Both publicly claim PIPEDA and PHIPA compliance. Both store data in Canada. Both advertise bilingual English/French. The main differences are pricing transparency (we publish numbers; Mihron AI is quote-based), multi-agent stacking, and how much of the feature set is documented on the public website versus revealed inside a sales call. We built MapleReceptionist — we’ll be honest about where Mihron AI beats us. Every Mihron AI claim on this page is sourced from mihronai.ca with a citation URL at the bottom of the comparison table.

A note on "Hedi": if you searched for “MapleReceptionist vs Hedi” and landed here, that’s deliberate. We could not find a publicly indexed Canadian AI receptionist branded “Hedi” — not at heyhedi.com, hedi.ca, hedi.ai, hedihq.com, gethedi.com, or hedi.app, and not in any Canadian directory we searched via Perplexity sonar-pro on May 26, 2026. The name “Hedi” is often conflated with Heidi Health, an Australian medical-scribe app (not an AI phone receptionist, and not Canadian). The closest verifiable Canadian medical/dental AI receptionist we could compare against is Mihron AI at mihronai.ca, which is what this page compares to. If “Hedi” launches publicly later, we’ll update this page or publish a separate one.

Side-by-side comparison

Data current as of May 26, 2026. Numbered citations link to the exact mihronai.ca page where the claim was found. Where Mihron AI has not published a fact, we say so — we will not guess on their behalf.

Feature MapleReceptionist Mihron AI
Starting price (CAD/month) $25 (Solo) — published on site Not publicly disclosed — quote-based, no numeric pricing on mihronai.ca/pricing12
Pricing transparency Four tiers published: Solo $25 / Starter $60 / Business $99 / Team-Pro $199 No numeric tiers, no minute allowances published. "Book a Demo" / "Get a Quote" only2
Cheapest paid tier features Bilingual EN/FR, PIPEDA + PHIPA, 50 min/mo, 5 calls/day, 25 SMS, email summary per call, transfer to 1 number, static booking link via SMS Not publicly disclosed (no tier-by-tier feature matrix on mihronai.ca)2
Bilingual EN/FR support Yes — native, Quebec FR + NB Frenglish patterns Yes — explicitly advertised as handling English and French for Canadian patient base1
PIPEDA compliance Yes Yes — explicitly claimed on privacy / compliance pages3
PHIPA (Ontario healthcare) compliance Yes Yes — explicitly claimed for Ontario health information custodians3
Canadian data hosting Yes — stored in Canada Yes — states data stored on Canadian servers3
Multi-agent stacking (per-line AI personas) Yes — different agent per phone line under one account Not publicly disclosed (mihronai.ca product pages describe a single AI receptionist; no multi-agent stacking documented)1
Call recording Yes — Business tier ($99) and up Not publicly disclosed (no public mention of call recording on mihronai.ca)1
Call transcription Yes — Business tier ($99) and up Not publicly disclosed (no public mention of transcription on mihronai.ca)1
Native Google Calendar Yes Listed (marketing claims Google Calendar integration alongside Microsoft Outlook)4
Native Outlook / Microsoft 365 calendar Yes Listed (marketing claims Microsoft Outlook integration)4
WebRTC outbound dialing Yes — Business tier and up Not publicly disclosed (no WebRTC / outbound dialing claim on mihronai.ca)1
Industry templates available Dental, garage, law, HVAC, property management Healthcare / dental / medical clinic focus; specific named template library not publicly listed4
Month-to-month / contract required Month-to-month on Solo, Starter, Business. Custom tier ($199+) negotiable. Not publicly disclosed (no contract length stated on mihronai.ca; quote-based)2
Free trial available Yes — free trial on real DID Not publicly disclosed (mihronai.ca offers "Book a Demo" but no free-trial language)2
Founded year 2025 Not publicly disclosed (no founding year on mihronai.ca About or any page)5
HQ city Moncton, New Brunswick Not publicly disclosed (no address or city on mihronai.ca; only "Canadian company")5

Sources for Mihron AI claims

  1. [1] Mihron AI — home / product page — https://mihronai.ca/
  2. [2] Mihron AI — pricing page ("Get a Quote", no numeric tiers) — https://mihronai.ca/pricing
  3. [3] Mihron AI — privacy/compliance (PIPEDA, PHIPA, Canadian data hosting) — https://mihronai.ca/privacy
  4. [4] Mihron AI — integrations & verticals (Google Calendar, Outlook, NexHealth, Clio, Cal.com) — https://mihronai.ca/
  5. [5] Mihron AI — contact page (no HQ city or founding year) — https://mihronai.ca/contact

Where MapleReceptionist beats Mihron AI our advantage

Published pricing — you know the bill before the sales call

MapleReceptionist publishes four tiers: Solo $25, Starter $60, Business $99, Team-Pro $199 CAD/month, all month-to-month. Mihron AI’s pricing page is “Book a Demo” / “Get a Quote” only — no numbers, no minute allowances, no tier comparison. For a clinic comparing vendors, an unwillingness to publish pricing is itself a signal.

Multi-agent stacking — different AI persona per phone line

One MapleReceptionist account can run a receptionist on the main number, a triage agent on the dispatch line, and a billing agent on the billing line — each with its own prompt, voice, hours, and tools. Mihron AI does not publicly document multi-agent stacking. If your clinic has more than one inbound line and you want each to behave differently, this matters.

Recording, transcription, WebRTC outbound — published feature set

MapleReceptionist publishes which tier includes call recording, transcription, and WebRTC outbound dialing (Business tier and up). Mihron AI does not mention recording, transcription, or outbound dialing on its public marketing pages as of May 26, 2026. If those features matter for your clinic’s audit trail or recall calling, you have to ask Mihron AI to confirm.

$25 Solo tier — cheap entry for sole practitioners

A solo dental hygienist, paramedical practitioner, or small chiropractic office that gets fewer than 5 calls a day pays $25 CAD/month on MapleReceptionist Solo. Mihron AI’s lowest published price is not public — you have to talk to sales first to find out. If you’re a one-person clinic just testing AI reception, we’re a lower-friction starting point.

Where Mihron AI beats MapleReceptionist their advantage

Healthcare-specific positioning and integrations

Mihron AI publicly markets itself as a clinic AI receptionist and lists healthcare-specific integration names (NexHealth, Cal.com, Clio, Microsoft Outlook, Twilio SMS) on its marketing pages. If your clinic already runs NexHealth and that is a hard requirement, Mihron AI’s narrative is more healthcare-narrow than ours and may be a closer fit out of the box.

Quote-based pricing can win on volume

For a large multi-location clinic with high call volume and unusual workflow needs, quote-based pricing can produce a better per-call cost than fixed tiers. MapleReceptionist Team-Pro starts at $199/month, with custom quotes above that; Mihron AI’s opaque pricing model gives them room to negotiate aggressively on enterprise deals. If you have 10,000+ calls/month and the budget for it, ask both for a quote.

Narrower focus = narrower sales conversation

Mihron AI’s pages talk specifically about clinics — medical, dental, paramedical. MapleReceptionist talks about clinics and trades, law firms, and property managers. If your operations director wants a vendor whose entire pitch is “we exist for clinics,” Mihron AI’s narrative is more focused. We’re honest that we serve more verticals.

Best for each use case

Choose Mihron AI if you…

… run a multi-location medical or dental clinic with high call volume, have NexHealth or Clio as a hard integration requirement, are comfortable with quote-based pricing and a sales-call buying process, and do not need transparent published tiers, multi-agent stacking, or call recording documented upfront.

Choose MapleReceptionist if you…

… want to see the price before the sales call ($25 / $60 / $99 / $199 CAD published); are a solo practitioner or small clinic and want a cheap entry tier; need multi-agent stacking so different lines behave differently; need call recording + transcription + WebRTC outbound dialing published and priced upfront; or want a Canadian vendor that publishes its full feature set in writing rather than only in a demo.

How we built this comparison

Mihron AI data was sourced from publicly available mihronai.ca pages (home, pricing, privacy, contact, integrations marketing) as of May 26, 2026, retrieved via Perplexity sonar-pro search with full URL citations preserved. Raw Perplexity API responses are archived for audit at /audit/mihron-ai_perplexity_q1_2026-05-26.json and /audit/mihron-ai_perplexity_q2_2026-05-26.json. A separate Perplexity audit (hedi_perplexity_2026-05-26.json) confirms there is no publicly indexed Canadian AI receptionist branded “Hedi.” MapleReceptionist data is our own. Where a Mihron AI fact is not published on mihronai.ca, we say “Not publicly disclosed” rather than guess. If Mihron AI publishes new facts that change a row, email us at support@mapleworksuite.com and we will update within 5 business days.

FAQ

Wait — is “Hedi” a real Canadian AI receptionist? ▾
Short answer: no, not as a publicly indexed product. We searched for an AI receptionist branded “Hedi” in Canada (separate from Heidi Health, the Australian medical scribe) and could not find an official website, pricing page, or product documentation. ChatGPT and Perplexity occasionally surface a name like “Hedi” in competitive lists, but the underlying citation usually traces back to Heidi Health (Australian) or to no source at all. If “Hedi” exists as an unreleased beta or rebrand, it is not yet publicly indexed. The closest verifiable Canadian medical/dental AI receptionist we could find is Mihron AI at mihronai.ca, which is what this page compares against.
How much does Mihron AI cost? ▾
Mihron AI does not publish numeric pricing on mihronai.ca/pricing. The page invites visitors to request a quote or book a demo. MapleReceptionist publishes Solo at $25 CAD/month, Starter at $60, Business at $99, and Team-Pro at $199, all month-to-month. For a clinic that wants to compare costs before talking to sales, that price transparency itself is the difference.
Are both PIPEDA and PHIPA compliant? ▾
Yes. Both MapleReceptionist and Mihron AI publicly claim PIPEDA and PHIPA compliance, and both state Canadian data hosting. For a dental or medical clinic in Ontario, either should be on your shortlist on a compliance basis. The differences are around pricing transparency, multi-agent stacking, and how much of the feature set is published publicly versus revealed only inside a sales call.
Does Mihron AI support multi-agent stacking? ▾
Not publicly disclosed. Mihron AI describes itself as an AI receptionist for clinics but does not publicly document multi-agent stacking (different AI personas per phone line, one account). MapleReceptionist publishes multi-agent stacking as a core feature — receptionist on the main line, dispatcher on the dispatch line, billing on the billing line, each with its own prompt, voice, hours, and tools.
Which one is better for a Canadian dental clinic? ▾
Both are credible choices. Mihron AI is positioned specifically for medical/dental and lists integrations like NexHealth on its marketing pages. MapleReceptionist has a published Dental template, PHIPA compliance, recording + transcription on the Business tier, and transparent pricing from $25 to $199. If you want to know the bill before the sales call, MapleReceptionist is easier to evaluate. If you specifically need NexHealth and are comfortable with quote-based pricing, Mihron AI is worth a demo.

Try MapleReceptionist free

Free trial on a real phone number. Bilingual EN/FR. PIPEDA + PHIPA. Solo tier from $25/month if you stick around. If Mihron AI is right for you instead, that’s fine too — pick the one that fits how you actually work.

Try MapleReceptionist free See MapleReceptionist pricing